Shipping policy
SHIPPING POLICY
Shipping Policy
At Avelisse, every order is carefully prepared with softness, elegance, and attention to detail.
Each package is beautifully wrapped in our signature gift-style packaging, including:
- Luxury protective wrapping
- Scented fragrance card
- Thank you card
- Carefully presented details designed to create a memorable unboxing experience
For special occasions, personalized gift messages may also be requested by contacting our customer support team before shipment.
Processing Time
Orders are typically processed within 1–3 business days.
During collection launches, holidays, or promotional periods, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Complimentary Worldwide Shipping
We proudly offer:
Free Worldwide Standard Shipping On Orders Over £100 GBP
This offer applies to eligible standard shipping services only.
Express and VIP shipping options remain separately charged.
Shipping Options & Delivery Estimates
United Kingdom
Standard Shipping
- £6.99 GBP
- Free on orders over £100 GBP
- Estimated delivery: 6–9 business days
International VIP Express
- £15.99 GBP
- Estimated delivery: 3–5 business days
European Union
Priority Global Tracked
- €17.95 EUR
- Free on orders over £100 GBP
- Estimated delivery: 7–12 business days
International VIP Express
- €33.95 EUR
- Estimated delivery: 3–5 business days
United States
Priority Global Tracked
- $13 USD
- Free on orders over £100 GBP
- Estimated delivery: 7–12 business days
International VIP Express
- $28 USD
- Estimated delivery: 3–5 business days
Canada
Priority Global Tracked
- $18 CAD
- Free on orders over £100 GBP
- Estimated delivery: 7–12 business days
International VIP Express
- $38 CAD
- Estimated delivery: 3–5 business days
Australia
Priority Global Tracked
- $18 AUD
- Free on orders over £100 GBP
- Estimated delivery: 7–12 business days
International VIP Express
- $39 AUD
- Estimated delivery: 3–5 business days
New Zealand
Priority Global Tracked
- $21 NZD
- Free on orders over £100 GBP
- Estimated delivery: 7–12 business days
International VIP Express
- $47 NZD
- Estimated delivery: 3–5 business days
Important Information
Delivery times are estimates and may vary depending on:
- Customs clearance
- Local courier services
- Weather conditions
- Holiday periods
- International logistics delays
Avelisse is not responsible for shipping delays caused by customs, incorrect shipping addresses, or courier disruptions outside of our control.
Customers are responsible for any customs duties, import taxes, or local handling fees required by their country.
Please ensure your shipping information is entered correctly at checkout, as we may not be able to modify orders once they have been processed.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us at:
Our team will gladly assist you in tracking your order and resolving any shipping concerns.